Security and Quality Compliance
Qualium Systems has been providing services to companies all over the world for more than 14 years. Our main goal has always been the delivery of high-quality services to our customers all over the world. It became possible by creating a top-level security and quality management based on our experience and industry benchmarks.
Our management system is certified according to ISO/IEC 27001:2022 and ISO 9001:2015 standards. The management system is a subject of a mandatory regular check by external auditors to verify that all processes are implemented and followed consistently
Security Management
ISO 27001:2022
File Download ISO/IEC 27001 Certificate
Qualium ISMS involves multiple components to ensure comprehensive data and operation security.
  • Employees’ Background Checks
    Every employee undergoes a background check (education, employment history, criminal records) before getting access to any company information.
  • Training and Awareness
    Security training is conducted for all company employees with every specialist passing internal testing based on learning materials.
  • Infrastructure Security
    We utilize Google Workspace infrastructure for secure data storage and communication with additional automated security checks.
  • Access Control
    User access to information and systems is based on roles/groups and strictly limited to required work functions (PoLP approach).
  • Authentication Security
    All company employees must follow password policy, which sets requirements for password security; 2FA usage is mandatory for every system that supports it.
  • Software Development Security
    Our SDLC requires engineers to follow corporate secure coding guidelines; the testing process has mandatory checks for SQL injections, cross site scripting and other threats.
  • Incident Management
    Our Incident Management Procedure ensures quick reaction and response action to any security incident with further investigation and corrective actions.
  • Backup Management
    We run regular backups for our systems to ensure process and continuity and prompt recovery in case of data loss incident.
  • Business Continuity Plan
    We have a Business Continuity Plan implemented which includes cloud-based IT infrastructure, backup internet channels, power generators, data backup, disaster recovery plan.
  • GDPR Compliance
    We are committed to protecting the personal data of our clients and employees. Our processes comply with the General Data Protection Regulation (GDPR), ensuring that all personal data is handled with the utmost care and security. We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, and destruction.
Qualium Systems Security Management framework embodies a robust and comprehensive approach designed to safeguard our clients' businesses from potential threats and vulnerabilities.
Quality Management
ISO 9001:2015
File Download ISO 9001 Certificate
At Qualium Systems, quality is not just a benchmark; it's the cornerstone of everything we do. Guided by the principles of ISO 9001:2015, our Quality Policy is designed to ensure:
  • Customer Satisfaction
    Our top priority is understanding and meeting clients' needs through regular feedback collection.
  • Robust Quality Management System
    The team operates under a robust Quality Management System, aligning our processes with industry best practices to deliver high-quality services.
  • Continuous Improvement
    Regular review and refinement of all processes are conducted to enhance overall service quality.
  • Employee Engagement
    We invest in our employees, providing them with the necessary training and resources to uphold our commitment to quality.
  • Knowledge Base
    The centralized repository, in the form of a Wiki, houses essential documents (manuals, guidelines, and procedures) with anytime access.
  • Compliance with Standards
    We adhere to ISO 9001:2015 standards, ensuring that our Quality Management System aligns with internationally recognized benchmarks for quality assurance.
Choosing Qualium Systems means choosing a partner dedicated to excellence. Our Quality Policy reflects our pledge to provide services that not only meet but exceed your expectations. Join us in our pursuit of perfection, where every detail matters!